I58 Support

All Smishcraft Staff will be attending the UK's largest gaming festival, insomnia58! We will be situated in the BYOC halls for the full period of the festival, so if you wanna drop by and say hello, please do! If you can't find us, we'll be wearing Smishcraft shirts or you can message us and we'll try to point you in the right direction of ... Read More »

17th Aug 2016
I57 Support

All Smishcraft Staff will be attending the UK's largest gaming festival, insomnia57! We will be situated in the BYOC halls for the full period of the festival, so if you wanna drop by and say hello, please do! If you can't find us, we'll be wearing Smishcraft shirts or you can message us and we'll try to point you in the right direction of ... Read More »

18th Mar 2016
The return of the VPS Range

As some of you know we trialled VPS Hosting for around 2 months. Unfortunately it wasn’t as popular as the feedback originally suggested so we stopped providing VPS Hosting. In recent talks with a partner we worked out a deal and can now provide better VPS's than what we were originally offering in terms of location and processing power. EU ... Read More »

5th Feb 2016
Expected Downtime

If you weren't aware, we were down for about 20 minutes earlier on today (February 3rd, 2016) due to a security/dns error on our end. This has since been resolved and all of our servers are coming back online. We are also going to schedule a planned maintenance in order to ensure this won't happen again, so we will be down for maintenance on ... Read More »

3rd Feb 2016
UK Server Downtime.

At 09:00am on 21/12/2015 we will take down the UK server and reinstall its OS to fix a bug and do some updates.

20th Dec 2015
4 New POP's

Recently we made some upgrades to our web hosting and in turn acquired 4 new servers to use as DNS servers in different locations around the world, this should mean any changes you make to your DNS will take effect a lot quicker. If you encounter any problems please open a support ticket and we will be happy to help.

1st Oct 2015
Insomnia 55 Support

All staff are attending the Insomnia Gaming fesitival as BYOC so if your there come see us or message us and we will come see you. Because of this event the support will not be as available as much as we ussually are and there will be NO live support so any support will be done by support tickets.Dates we will be away: 27th August to the 1st ... Read More »

27th Jul 2015
Kansas Server Maintenance

Please expect brief outages, and temporarily increased latency (RTT) and/or sporadic packet loss to your services during this maintenance window.
 
Window Start Time:  Tuesday, June 16, 1:00am CDT
Window End Time:  Tuesday, June 16, 2:00am CDT
Expected Impact:   ~ 15 minute

9th Jun 2015
No more space on the LA Node

Due to its popularity there is no more space for servers on the LA node. To combat this we will be putting another server in that data centre in the next few days.
http://status.smishcraft.com/

14th May 2015
New Billing Panel

We recently moved to using WHMCS over BoxBilling because we found it easier for our customers to use. So please bare with us as we repopulate the knowledgebase and the ticket system up and running again.

10th May 2015

Powered by WHMCompleteSolution