All Smishcraft Staff will be attending the UK's largest gaming festival, insomnia58! We will be situated in the BYOC halls for the full period of the festival, so if you wanna drop by and say hello, please do! If you can't find us, we'll be wearing Smishcraft shirts or you can message us and we'll try to point you in the right direction of ... Read More »
All Smishcraft Staff will be attending the UK's largest gaming festival, insomnia57! We will be situated in the BYOC halls for the full period of the festival, so if you wanna drop by and say hello, please do! If you can't find us, we'll be wearing Smishcraft shirts or you can message us and we'll try to point you in the right direction of ... Read More »
As some of you know we trialled VPS Hosting for around 2 months. Unfortunately it wasn’t as popular as the feedback originally suggested so we stopped providing VPS Hosting. In recent talks with a partner we worked out a deal and can now provide better VPS's than what we were originally offering in terms of location and processing power. EU ... Read More »
If you weren't aware, we were down for about 20 minutes earlier on today (February 3rd, 2016) due to a security/dns error on our end. This has since been resolved and all of our servers are coming back online. We are also going to schedule a planned maintenance in order to ensure this won't happen again, so we will be down for maintenance on ... Read More »
At 09:00am on 21/12/2015 we will take down the UK server and reinstall its OS to fix a bug and do some updates.
Recently we made some upgrades to our web hosting and in turn acquired 4 new servers to use as DNS servers in different locations around the world, this should mean any changes you make to your DNS will take effect a lot quicker. If you encounter any problems please open a support ticket and we will be happy to help.
All staff are attending the Insomnia Gaming fesitival as BYOC so if your there come see us or message us and we will come see you. Because of this event the support will not be as available as much as we ussually are and there will be NO live support so any support will be done by support tickets.Dates we will be away: 27th August to the 1st ... Read More »
Please expect brief outages, and temporarily increased latency (RTT) and/or sporadic packet loss to your services during this maintenance window. Window Start Time: Tuesday, June 16, 1:00am CDT Window End Time: Tuesday, June 16, 2:00am CDT Expected Impact: ~ 15 minute
Due to its popularity there is no more space for servers on the LA node. To combat this we will be putting another server in that data centre in the next few days.
We recently moved to using WHMCS over BoxBilling because we found it easier for our customers to use. So please bare with us as we repopulate the knowledgebase and the ticket system up and running again.
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